The Frequent Traveler

This is the admonition of Giovanni Bisignani, director general of the International Air Transport Association, demonstrating a belief in motherhood and apple pie. The association is leading a “comprehensive program,“ it says, to simplify the airline business. It wants to see 100 percent e-ticketing by the end of 2007, with bar-coded boarding passes, self-service check-in kiosks and radio frequency...